No.1
Vietnam's BroadbandTelecommunications
Supporting telecommunications businesses in modernizing infrastructure and operations, optimizing processes, and enhancing service quality through digital platforms, AI, cloud computing, and specialized solutions.
Tell Us Your ChallengesThe Value We Deliver
35M+
Mobile Subscribers240+
Countries via VINASAT-1 & VINASAT-2 Satellites82M+
Calls Analyzed with an AI-Driven Service5x
Interaction Increase20%
Higher RetentionFeatured Products & Solutions
AI Contact Center & Service Quality
Leverage AI-powered speech analytics, quality monitoring, sentiment analysis, agent performance evaluation, and conversation intelligence to improve contact center operations, enhance customer satisfaction, and optimize service quality.
Elevating Every Customer Interaction
From AI-powered contact centers and conversational AI to intelligent speech technologies, VGS helps telecommunications providers deliver faster, smarter, and more personalized customer experiences while improving operational efficiency at scale.
Tell Us Your Challenges